Let's face it. The banking system hasn't always been there for everyone. The less you have to rely on big government and banks the more control you will have over your own wealth. Throughout history, gold has had intrinsic value. The same can't always be said for paper based assets whose value is constantly fluctuating.
When you diversify your portfolio with precious metals from Rosland Capital, you are heading down the path to true financial independence. Hedge your bets against inflation and and potential stock market volatility by talking to a Rosland Capital specialist about the value of including gold coins and other precious metals into your portfolio. It's the first step in securing your financial future. This Customer Agreement (this 'Agreement') is made and entered into by and between Rosland Capital LLC, a Delaware limited liability company with a principal place of business located at 11766 Wilshire Blvd., Suite 1200, Los Angeles, California 90025 ('Rosland Capital'), and the person(s) or entity identified on the signature page hereof ('Customer') for the purchase, sale and delivery of precious metals, coins and other products offered by Rosland Capital (collectively, the 'Products'). The terms and conditions of this Agreement shall apply to all transactions between Customer and Rosland Capital. Purchases and Payments. 1.1 Customer may place an order (each, a ' Purchase Order') with a Rosland Capital representative (each, a ' Rosland Capital Representative') by telephone for the purchase, sale and delivery of Products which shall have the same effect as if the Purchase Order was made in writing.
Customer's Purchase Order will be confirmed during a recorded confirmation with a Rosland Capital Representative to ensure the details of the Purchase Order are correct and will include the price, quantity, method of payment and delivery and other material terms of the Purchase Order. Purchase Orders for bullion cannot be accepted prior to Rosland’s receipt of good funds, and after receipt of such funds the final terms of the Purchase Order will be confirmed during a recorded confirmation with a Rosland Capital Representative. 1.2 Rosland Capital will send Customer a written confirmation of each Purchase Order (the 'Confirmation') at the address provided by Customer to Rosland Capital. The amount due under the Purchase Order (the 'Purchase Price') shall be due and payable in full to Rosland Capital within ten (10) business days of the recorded Confirmation, in the case of a transaction involving proof, semi-numismatic, numismatic or premium coins, and on or before the date of the recorded Confirmation, in the case of a transaction involving bullion (in either case, the 'Payment Period'). Failure to pay the Purchase Price within the Payment Period shall constitute a default by Customer.
Upon such default, Rosland Capital will be relieved of all its obligations under the Purchase Order and may recover from Customer the difference between the Purchase Price agreed to by Customer for the Products and Rosland Capital's actual resale price for the Products at the time of default, up to four percent (4%) of the Purchase Price. Notwithstanding the foregoing provisions of 1.1 and 1.2, purchases made on-line at shall be subject to the payment provisions set forth on-line by Rosland Capital from time to time. 1.3 Customer agrees to pay the Purchase Price by personal check, credit card or bank wire (except that any payments for bullion shall be made by check or bank wire only). The Purchase Price specified in a Purchase Order shall include, without limitation, all shipping, handling, storage, delivery, taxes, assessments and other fees imposed on transactions involving the Products.
All amounts stated in a Purchase Order are in U.S. Dollars and all payments made by Customer to Rosland Capital under a Purchase Order shall be made in the U.S. Delivery. Rosland Capital shall ship the Products to Customer, or Customer’s appointed agent or designee, in accordance with the terms of the applicable Purchase Order, within fourteen (14) business days (or such lesser period as required by law) of Rosland Capital’s actual receipt of the full Purchase Price from Customer. Title to the Products purchased by Customer and risk of loss thereto shall pass to Customer upon Customer’s, or Customer’s appointed agent's or designee's, actual receipt of the Products.
Customer shall be responsible for all shipping and handling charges incurred in connection with the delivery of the Products and Customer acknowledges that shipping and handling charges will vary depending on the weight, value, destination and method of shipment of the Products. Buy-Back Policy and Customer Service. If in the future you decide that you would like to sell any precious metal or coin products purchased from Rosland Capital, as a service to our customers, Rosland Capital will provide you the opportunity to sell such products back to us at the current market value determined by Rosland Capital for such products on the day the sale to us is completed. You are, of course, free to sell to others, but we believe that you may receive a higher net price by selling to Rosland Capital because we are familiar with the products we have sold you, and do not charge any additional fees or commissions when making such purchases. Due to market conditions and other factors, you may receive less than what you originally paid.
Rosland Capital will make payment for any purchased Product within sixty (60) days of the date of receipt of the Products from Customer. Our buy-back policy is a voluntary service to our customers and is subject to withdrawal or change without notice. We may also purchase products not originally sold by Rosland Capital; however, such purchases are subject to additional fees and/or commissions at current market rates. Rosland Capital maintains a dedicated customer service department that handles all customer services, including liquidation requests, refund requests and complaints. Rosland Capital’s Chief Compliance Officer can be reached by phone at (800) 967-5151 or by email.
Refunds and Returns. Rosland Capital provides Customer the right to receive a full refund of the Purchase Price for the return of undamaged and unused Products; provided, however, that Rosland Capital receives written notice of Customer's intention to return the Products within seven (7) days after the date that Customer receives the Products, and provided, further, that such Products are returned to Rosland Capital within ten (10) business days following receipt by Rosland Capital of notice of cancellation from Customer. Customer’s “receipt” of the Products is deemed to occur at the earliest of: (a) the date that Customer receives actual possession of the Products or (b) the date that Customer receives written confirmation from Rosland Capital that the Products have been deposited on Customer’s behalf in an independent depository. Rosland Capital shall, upon written notice of cancellation and receipt of the Products in the same condition as delivered, issue a full refund of the Purchase Price to Customer within thirty (30) days of the date of Rosland Capital's receipt of the returned Products from Customer. Classifications. Rosland Capital's classification of a particular Product as bullion, numismatic, semi-numismatic or premium expresses Rosland Capital's opinion and other precious metal dealers or investors may classify the same Product differently. The classification of a particular Product depends on a number of objective and subjective factors and any classification may change over time. Rosland Capital's spread and prices are based on Rosland Capital's classification determinations.
Bullion may be in bar or coin form, and its value primarily depends on its precious metal content. Its value fluctuates with the “spot price” of the precious metal, which is its current market price. Numismatic coins (including proof coins) are coins whose value primarily depends on factors such as demand, scarcity, dates, condition and grades, and less so on precious metal content. Semi-numismatic coins are coins that have some bullion value and thus their value may fluctuate with the spot price of the precious metal they contain, as well as other factors such as supply and demand. Premium coins include numismatic and semi-numismatic coins, as well as proof coins and Exclusive Specialty coins of limited mintage, whose value derives from their quality and limited supply, as well as their precious metal content. Exclusive Specialty coins are typically of high quality, limited mintage, high precious metal content and often from a branded or other unique source; Rosland Capital determines which products are designated Exclusive Specialty coins based upon the foregoing factors. Precious metals that have lower precious metal content, which may include some numismatics, will have a lower “melt value”, which is determined by multiplying the precious metal content of a coin or bar by its spot price.
For example, if the spot price of gold is $1,000 per ounce, a coin containing one ounce of gold has a melt value of $1,000. Spread. The difference between the Purchase Price Customer pays for Products under a Purchase Order and the price that Rosland Capital actually pays for the Products purchased by Customer under such Purchase Order is known as the 'spread' and it is stated as a percentage of the Purchase Price paid by the Customer. Spreads charged to Customer under a particular transaction may differ significantly from spreads charged to other customers in similar transactions or spreads charged to Customer in other transactions. The spread on Rosland Capital's premium, semi-numismatic and numismatic coins typically ranges between 17% and 33%. The spread on Rosland Capital's bullion typically ranges between 4% and 21%. (For example, if Rosland Capital’s quoted price for a numismatic coin was $300 and included a 20% spread, Rosland Capital’s cost for that coin would be $240.
If Rosland Capital’s quoted price for a bullion coin was $300 and included a 5% spread, Rosland Capital’s cost for that coin would be $285.) The spread on Rosland Capital's IRA (as defined below) transactions typically ranges between 17% and 25%. The foregoing spreads are approximations and the spreads at any time and for any given transaction may be significantly different. Exclusive Specialty coins designated by Rosland Capital are only sold by Rosland Capital from sources and based on designs exclusive to Rosland Capital at prices set by Rosland Capital based on their quality, limited mintage, precious metal content and branded or unique source, without any reference to any “spread,” which does not apply to this classification of coins.
Pricing. The prices quoted by Rosland Capital for the Products are established by Rosland Capital upon its analysis of each item and may change many times during the day. The prices quoted by Rosland Capital for the Products are not tied to prices quoted by any other organization and there are no established daily limits on the amount those prices may change. Rosland Capital reserves the right to increase or decrease its prices at its sole discretion at any time. Customer is encouraged to compare Rosland Capital’s prices with those offered by other dealers. Tax consequences of transactions with Rosland Capital are the sole responsibility of Customer.
Customer shall pay to Rosland Capital any sales, use or other tax applicable to transactions involving the Products. Customer hereby grants Rosland Capital a lien and security interest in the Products in Rosland Capital's possession or control that Customer orders pursuant to a Purchase Order as collateral for any amounts owed by Customer to Rosland Capital under this Agreement, any Purchase Order or otherwise. Customer agrees to execute such additional documents as may be necessary to perfect or evidence this security interest. Electronic Recordation. Customer acknowledges and agrees that Rosland Capital may choose, in its sole discretion, to monitor or record Customer's telephone conversations with any Rosland Capital Representative.
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Unless otherwise specifically agreed to by Rosland Capital in writing, Rosland Capital does not consent to the recording of telephone conversations with any Rosland Capital Representative by Customer or any third party. Customer acknowledges that Rosland Capital will not record all telephone conversations and that Rosland Capital does not guarantee that any recordings of any particular telephone conversation will be retained or are capable of being retrieved. Customer Representations.
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